Copier service near you

Copier repair and printer service

When a copier stops, everything behind it stops with it. Advantage Business Systems has been repairing Xerox copiers and printers across New England for 20 years, with Xerox-trained technicians who live in the territory they cover. You call. We come.

What our service covers

On-site copier repair

Paper jams, streaking, fuser and drum faults, error codes, finisher and stapler problems. Technicians arrive with the parts common to your model already on the van.

Same-day and next-day response

A person answers the phone at 203-777-0011. Many issues get solved on that call. When they do not, we schedule a technician, not a callback queue.

Toner and supplies

Supplies shipped against your actual meter readings so you are not stockpiling cartridges you will not use before the machine changes.

Preventive maintenance

Scheduled cleaning, roller and kit replacement at the intervals Xerox specifies, which is what keeps a high-volume device out of emergency service.

Westchester to Provincetown

Coverage across Connecticut, Rhode Island, eastern New York and Massachusetts, staffed by technicians who live in the territory they cover.

No account required

You do not have to be an ABS customer to request service. Tell us the machine and the symptom and we will tell you honestly what it needs.

Equipment we service

We are New England's largest Xerox agent dealer, so Xerox is what we know best. We service these lines whether or not the machine came from us.

  • Xerox AltaLink
  • Xerox VersaLink
  • Xerox PrimeLink
  • Xerox WorkCentre
  • Xerox Phaser
  • Xerox production presses

Service area

Our technicians cover the corridor from Westchester County, New York through Fairfield, New Haven, Hartford and New London counties in Connecticut, across Rhode Island, and up through Massachusetts to Cape Cod and Provincetown. If you are near that line and not sure, call us and we will tell you straight.

Not sure it is worth fixing?

Age, monthly volume and the cost of the failed part usually decide it. Our advisor walks through those three things with you, and when the right answer is to keep the machine, it says so.