Advantage Business Systems, Xerox Northeast

I want to switch vendors but I'm still under contract

How to change copier dealers mid-contract: separating the lease from the service agreement, buyouts, and timing the move.

What's actually going on

Most offices have two agreements, not one: a lease with a finance company and a service or supply agreement with the dealer. They often end on different dates.

A dealer switch does not automatically end the lease, and ending the lease does not automatically end the service agreement.

What to do in the next 48 hours

  1. 1Identify both agreements and both end dates. The finance company is named on the lease invoice.
  2. 2Request the current buyout figure in writing and note how long it is valid.
  3. 3Ask any new vendor to show the buyout inside the new proposal rather than describing it as absorbed.
  4. 4Line up the switch with your notice window so you are not paying two agreements at once.

The honest tradeoffs

  • A buyout rolled into a new lease is convenient and adds finance cost across the whole new term.
  • Waiting out the term costs nothing extra but leaves you with the service you are trying to leave.

Your next step

Rather just talk it through with someone local?

203-777-0011Or request service

Questions people ask next

Can I change copier dealers without breaking my lease?
Often yes. The lease is usually with a finance company and the service agreement is with the dealer. Service can sometimes be moved before the lease matures, depending on the contract.
What is a copier lease buyout?
The amount required to end the lease early, typically the remaining payments plus a residual. Always request it in writing, with an expiration date.

More on a vendor I want to leave

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