What's actually going on
Copier agreements outlast the people who sign them, and the file is rarely complete.
Payments continue on autopay long after equipment has been moved, replaced or removed from service.
What to do in the next 48 hours
- 1Collect the lease, the service agreement, the last three invoices and the serial numbers actually on site.
- 2Verify every serial you are paying for still exists in the building.
- 3Write the maturity date and notice window on the calendar with an owner's name.
- 4Establish your current cost per page as the baseline for any future decision.
The honest tradeoffs
- Renegotiating early can lock in a better rate and usually restarts the term. Know which one you are buying.
- Doing nothing until maturity is a legitimate choice as long as the notice date is on the calendar.
Your next step
Questions people ask next
- How do I find out who my copier lease is with?
- Look at the invoice: the leasing company's name is on it, and it is frequently different from the dealer that services the machine. Call them and request a copy of the agreement and the current end date.
More on a vendor I want to leave
- I want to switch vendors but I'm still under contract
- My copier lease is ending and I don't know what to do
- My lease auto-renewed and I never agreed to it
- I have to return a copier and I don't know the rules