What's actually going on
Paper is the cheapest part of printing and the most visible, which is why paper reduction programs get announced and print cost keeps rising.
The biggest single source of waste is printed jobs that are never collected — commonly 10 to 20 percent of everything sent to the device.
Policies without defaults and measurement do not change behavior.
What to do in the next 48 hours
- 1Set duplex as the driver default across the fleet. It is the single largest one-step reduction available.
- 2Turn on secure print release. Jobs print only when someone walks to the device, which eliminates uncollected output entirely.
- 3Move the two or three highest-volume recurring documents to digital distribution or on-screen review.
- 4Measure and publish pages per department monthly. Reduction that is not measured reverts within a quarter.
The honest tradeoffs
- Secure release adds a few seconds at the device for every job and removes a whole category of waste. Most offices accept the trade after a week.
- Aggressive quotas cut paper and push work onto personal desktop printers, which is more expensive per page than what you were trying to fix.
Your next step
Questions people ask next
- How much paper does secure print release save?
- Uncollected print jobs typically account for 10 to 20 percent of total output. Secure release, which holds jobs until the user authenticates at the device, eliminates almost all of that because unclaimed jobs are never printed.
- What is the easiest way to cut office printing?
- Set duplex and black-and-white as the defaults in the print driver across the fleet. It requires no user cooperation, needs no policy, and commonly removes 15 to 30 percent of print spend on its own.
More on costs that don't add up
- My copier bill keeps going up and nobody can explain why
- I think I'm overpaying but I can't prove it
- Why are we printing so much?
- How much should a copy actually cost?
- What are copier overage charges and why did mine spike?
- How do I track print costs by department?
- Is color printing worth what we're paying for it?
Elsewhere in the answer library
- My copier lease is ending and I don't know what to do
- My lease auto-renewed and I never agreed to it
- I have to return a copier and I don't know the rules